Privacy policy

At Core Loom Supply, we understand that a trustworthy shopping experience extends beyond the products themselves. Customers share information with us when they browse our store, place an order, arrange delivery, or request assistance. We treat that information as an important part of the relationship between our business and our customers.

This Privacy Policy explains the types of information that may be collected through https://www.coreloomsupply.shop/ , the purposes for which it may be used, the circumstances in which it may be shared, and the choices that may be available to customers.

2.1 Business Identity

This website is operated by:

EGLA SUAREZ OD, LLC 1205 Powerline Rd Pompano Beach, FL 33069 United States

Website: https://www.coreloomsupply.shop/  Email: [email protected]

In this policy, “Core Loom Supply,” “we,” “us,” and “our” refer to EGLA SUAREZ OD, LLC in connection with the operation of this online store.

2.2 Information We May Collect

The information collected depends on how you interact with the website.

A. Information You Provide

When placing an order, submitting a form, or contacting customer service, you may provide:

• Full name.

• Billing address.

• Shipping address.

• Email address.

• Telephone number, if requested.

• Order number and purchase details.

• Products selected or purchased.

• Return, refund, or replacement information.

• Customer service correspondence.

• Other information voluntarily included in a message.

We use this information to identify transactions, process requests, arrange deliveries, and communicate with customers.

B. Payment and Transaction Information

Payments may be handled through third-party payment processors.

Depending on the payment method, payment providers may process card details, billing information, transaction identifiers, authorization records, and fraud-prevention information.

We do not intend to store complete payment card security credentials on our own systems. Payment processing is subject to the applicable provider's terms, systems, and safeguards.

C. Technical Information

When you visit the website, certain technical details may be collected automatically, including:

• IP address.

• Browser type and version.

• Device type.

• Operating system.

• Approximate geographic information derived from network data.

• Pages viewed.

• Referring website.

• Date and time of access.

• Website interaction information.

• Diagnostic and performance data.

These details may help us maintain website functionality, identify technical problems, prevent suspicious activity, and understand general visitor behavior.

2.3 Cookies and Similar Technologies

Our website or service providers may use cookies, pixels, tags, and similar technologies to support:

• Shopping cart functionality.

• Checkout processes.

• Website preferences.

• Security and fraud prevention.

• Basic analytics.

• Advertising measurement, where enabled.

You may manage cookies through your browser settings or available website privacy controls.

Disabling certain cookies may affect shopping cart persistence, checkout functionality, or other website features.

2.4 How We Use Personal Information

We may use collected information for the following purposes:

Order fulfillment: Confirming purchases, verifying payments, preparing merchandise, and arranging delivery.

Customer support: Responding to product questions, order concerns, return requests, refund inquiries, and complaints.

Website operation: Maintaining website functionality, improving navigation, and resolving technical issues.

Security: Detecting suspicious transactions, protecting systems, and investigating potentially unauthorized activity.

Business administration: Maintaining transaction records, managing accounting, and meeting applicable legal obligations.

Service communications: Sending order confirmations, shipping notices, refund updates, and other messages necessary to complete a transaction.

Marketing: Sending promotional communications where permitted by law and subject to applicable opt-out choices.

2.5 Information Sharing

We may disclose information to service providers and other parties when reasonably necessary to operate our store, fulfill customer requests, or comply with legal obligations.

These parties may include:

• Payment processors.

• Shipping carriers.

• Ecommerce platform providers.

• Website hosting providers.

• Customer service systems.

• Security and fraud prevention services.

• Analytics providers.

• Professional advisers.

• Government agencies or other parties where disclosure is legally required.

Service providers are expected to use information for authorized business purposes and to apply appropriate safeguards.

We do not characterize ordinary order processing as a sale of personal information. If a data practice qualifies as a regulated sale, targeted advertising activity, or another activity subject to applicable privacy rights, we will provide required disclosures and choices.

2.6 Florida Privacy Rights

Florida's privacy and security framework is set out in Part V of Chapter 501. Its application depends on statutory thresholds, exemptions, and the nature of the business's data processing activities.

 

Where applicable, eligible Florida consumers may have rights to:

• Confirm whether personal data is being processed.

• Access personal data.

• Correct inaccuracies.

• Request deletion of personal data.

• Obtain a portable copy of certain personal data.

• Opt out of certain processing for targeted advertising, sale of personal data, or specified profiling.

• Exercise other rights provided by applicable law.

These rights may be subject to identity verification, statutory exceptions, and other legal conditions.

 

To submit a privacy request, email:

[email protected]

Please describe the request and provide sufficient information for us to identify the relevant records and verify your identity where appropriate.

2.7 Marketing Preferences

If you receive promotional emails from Core Loom Supply, you may opt out through the unsubscribe link included in the message, where available, or by contacting us directly.

Opting out of marketing communications does not prevent us from sending essential transaction-related messages, including order confirmations, delivery notices, refund updates, or security communications.

2.8 Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy.

Retention may be required for:

• Order and payment records.

• Customer service history.

• Accounting and tax administration.

• Fraud prevention.

• Legal compliance.

• Dispute resolution.

• Enforcement of applicable agreements.

When information is no longer needed, we may delete, anonymize, or securely dispose of it, subject to lawful retention requirements.

2.9 Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

No electronic storage system or internet transmission method can be guaranteed to be completely secure.

Florida law addresses reasonable security practices and breach-related obligations concerning certain personal information.

 

Customers should also protect their email accounts, use secure devices, and avoid sending sensitive payment credentials through ordinary email.

2.10 Children's Privacy

Our online store is intended for general shopping and is not designed to knowingly collect personal information from children under 13 for independent use.

If a parent or legal guardian believes that a child has provided personal information without appropriate authorization, please contact us so that we can review the matter and take appropriate steps.

2.11 Third-Party Websites

Our website may contain links to third-party websites, payment services, or external resources.

Those services may operate under separate privacy policies and data practices. We encourage customers to review the applicable privacy information before submitting personal data to an external provider.

2.12 Changes to This Privacy Policy

We may revise this policy to reflect changes in our services, technology, business practices, or applicable legal requirements.

The updated version will be posted on this page with a revised effective date.

2.13 Contact Information

For privacy questions or personal data requests:

EGLA SUAREZ OD, LLC 1205 Powerline Rd Pompano Beach, FL 33069 United States

Email: [email protected] Contact Person: JESSICA NOEL KIRKPATRICK