Contact information

At Core Loom Supply, we value clear communication and practical customer assistance. Whether you need help understanding a product listing, checking an order, asking about a delivery, or submitting a return request, the contact information below provides a direct way to reach our team.

5.1 Store Information

Store Name: Core Loom Supply Legal Business Name: EGLA SUAREZ OD, LLC Website: https://www.coreloomsupply.shop/ 

5.2 Business Address

EGLA SUAREZ OD, LLC 1205 Powerline Rd Pompano Beach, FL 33069 United States

5.3 Customer Service Contact

Contact Person: JESSICA NOEL KIRKPATRICK Email: [email protected]

Email is the primary contact channel for customer inquiries, order assistance, and written support requests.

5.4 Product Categories

Core Loom Supply offers bathroom and household merchandise intended to support everyday comfort, cleanliness, and organization.

Our product category includes bathroom supplies, which may include cleaning essentials, bathroom accessories, mats, storage-related items, and other merchandise displayed in the online catalog.

Please refer to individual product pages for current specifications, dimensions, material information, package contents, and care instructions.

5.5 Order Support

When contacting us about an existing purchase, please include:

  • Your order number.

  • The email address used at checkout.

  • The product name.

  • A brief explanation of your concern.

This information helps us identify the correct transaction and respond more efficiently.

Our team may assist with:

  • Order confirmation questions.

  • Product information.

  • Shipping and tracking.

  • Delivery concerns.

  • Damaged or incorrect merchandise.

  • Return authorization.

  • Refund status.

  • General website inquiries.

5.6 Returns and Refunds

Return requests should be submitted by email before merchandise is mailed back.

Please include the order number, product description, reason for return, and photographs where the request concerns damage, defects, or an incorrect item.

Approved returns must follow the instructions provided by our customer service team.

5.7 Written Correspondence

Formal written correspondence may be directed to the business address listed above.

Customers should obtain return authorization before sending merchandise to that address.

5.8 Customer Communication

We aim to respond to inquiries within a reasonable business timeframe. Response times may vary during weekends, public holidays, high-volume periods, or when a request requires additional investigation.

Providing complete order details and a clear description of the issue will help us review your request more efficiently.